[rt-users] SelfService 'by organization'

[Harald Wagener]

Hello,

consider the following situation: We have multiple external  
unprivileged requestors that
belong to one client organization (identifiable by the organization  
field in the user info). I'd like to show unprivileged users  
belonging to one organization all tickets of all users in that  
organization in the SelfService web UI.

I'd like to have some pointers how to implement this. My perl is a  
bit rusty to say the least, but I think I can proceed with a little  
prodding. Thanks in advance to all helpers!

Regards,
     Harald

-- 
Harald Wagener
Technical Lead

Foote Cone & Belding
FCB Wilkens
An der Alster 42
20099 Hamburg
Germany

T: +49 (0)40 2881 1252
F: +49 (0)40 2881 1217
hwagener at hamburg.fcb.com
http://www.footeconebelding.de