[rt-users] emails for new tickets

Bill Bill at explosivo.com
Fri Mar 3 12:54:00 EST 2006

On Fri, 03 Mar 2006 10:54:19 -0600
Bill Gunter <bgunter at arcsystems.com> spake:

> Maybe I'm missing something obvious, but is there way to send an email
> out of RT when a new ticket appears in a particular queue?

I added in a user as an admin cc, then there should be a scrip in there
to "On create notify Admin CC with template transaction"


Bill Chmura
Director of Internet Technology
Explosivo ITG
Wolcott, CT

p: 860.621.8693
e: bill at Explosivo.com
w. http://www.explosivo.com

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