[rt-users] Session error

Todd Chapman todd at chaka.net
Sun Mar 5 22:21:34 EST 2006


You need to use mysql 4.

On Sun, Mar 05, 2006 at 05:06:32PM +0000, Rich Birch wrote:
> Yes it's writable by apache, in fact I just did a 'chmod a+rw' and I still get 
> the error. Am i right in thinking that if rt's setup to use the database for 
> sessions then it wouldn't bother with that directory anyway?
> 
> I don't know. I'm sure we'll get to the bottom of it. I've had rt working on 
> this server before with mysql 3, but now I've upgraded to 5, and apache 2.2.
> 
> 
> 
> On Sunday 05 March 2006 15:31, Torsten Brumm wrote:
> > is the directory writable by the web server? Check the rights of the
> > directory twice.
> >
> > Torsten
> > -----------------------
> > Sent with ChatterEmail
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> > http://get.chatteremail.com
> >
> >
> > -----Original Message-----
> > From: Rich Birch <ringo at albumsnaps.com>
> > Date: Sunday, Mar 5, 2006 3:27 pm
> > Subject: [rt-users] Session error
> >
> > I've just managed to get rt installed on a redhat enterprise 4 server, with
> > mysql 5.0. The database was installed fine and I get the login page upon
> > the first visit to the rt site, but if i refresh the page or attempt to log
> > in i get the following error:
> >
> >
> > ---------------------------
> > RT couldn't store your session.
> > This may mean that that the directory '/opt/rt3/var/session_data' isn't
> > writable or a database table is missing or corrupt.
> >
> >
> >
> > Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm line
> > 129
> > HTML::Mason::Exceptions::rethrow_exception('RT couldn\'t store your
> > session.^JThis may mean that that the directory
> > \'/opt/rt3/var/session_data\' isn\'t writable or a database table is
> > missing or corrupt.^J^J') called at
> > /opt/rt3/share/html/Elements/SetupSessionCookie line 90
> > HTML::Mason::Commands::__ANON__
> > at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb6467
> >b4)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line
> > 1251 eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
> > line 1245 HTML::Mason::Request::comp(undef, undef) called at
> > /opt/rt3/share/html/autohandler line 73
> > HTML::Mason::Commands::__ANON__
> > at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb6157
> >ec)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line
> > 1246 eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
> > line 1245 HTML::Mason::Request::comp(undef, undef, undef) called at
> > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 459
> > eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 459
> > eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 411
> > HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0xb218340)')
> > called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 192
> > eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line
> > 192
> > HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0xb218340)'
> >) called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm line 342
> > HTML::Mason::Interp::exec(undef, undef) called at
> > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 123 eval {...}
> > at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 123
> > HTML::Mason::CGIHandler::_handler('HTML::Mason::
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