[rt-users] Re: change priority

[seph]

"Mohamed Ali Bouirmane" <ali.bouirmane at marocconnect.com> writes:

> Can I change priority in the RT, for example: 
>
> ¶Priority 1 has a greatter importance than priority 10

I'm pretty sure RT itself doesn't pay any attention to these numbers,
so you can put whatever meaning you like there. You may run into
problems if you're using and of the autoescalaton stuff.

seph