[rt-users] Session error

[Bill R. Williams]

We recently started working (playing?) with RT 3.4.5.
Due to certain undesirable possibilites on the RedHat/EL ASv3
distributed packages (perl is the dreaded 5.8.0) plus the probability
that we would want to move the whole thing to another machine after
testing, etc., we elected to install perl, mysql, and rt as a
"captive" application.  

IOW: we use the distributed Apache 2.0 by
adding 'fastcgi' communicating with 'ExternalFastCgiServer'; the other
stuff is in its own special area.  Except for the added 'fastcgi' to
the distributed Apache modules directory, no other installed RH/EL
packages were touched.  (There were some moments of excitement and
profanity during the whole build/configure process.  :-)

For this home-built, captive  RT System I  built: 
	mysql  Ver 14.12 Distrib 5.0.18, for pc-linux-gnu (i686) using
	EditLine wrapper

So far, this mysql 5.0.18 seems to work fine.
(Using the example config for 'medium' with InnoDB activated.)

-- 
 ---------------------------------------------
 Bill R. Williams               <brw at etsu.edu>
 ------------------------ ETSU Library Systems

On Wed, Mar 08, 2006 at 01:00:20PM +0000, Rich Birch wrote:
> Is this true? If so are there plans to support mysql 5.0 soon?
> 
> Thanks
> Rich
> 
> 
> On Monday 06 March 2006 03:21, you wrote:
> > You need to use mysql 4.
> >
> > On Sun, Mar 05, 2006 at 05:06:32PM +0000, Rich Birch wrote:
> > > Yes it's writable by apache, in fact I just did a 'chmod a+rw' and I
> > > still get the error. Am i right in thinking that if rt's setup to use the
> > > database for sessions then it wouldn't bother with that directory anyway?
> > >
> > > I don't know. I'm sure we'll get to the bottom of it. I've had rt working
> > > on this server before with mysql 3, but now I've upgraded to 5, and
> > > apache 2.2.
> > >
> > > On Sunday 05 March 2006 15:31, Torsten Brumm wrote:
> > > > is the directory writable by the web server? Check the rights of the
> > > > directory twice.
> > > >
> > > > Torsten
> > > > -----------------------
> > > > Sent with ChatterEmail
> > > > True push email for the Treo Smartphone
> > > > http://get.chatteremail.com
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: Rich Birch <ringo at albumsnaps.com>
> > > > Date: Sunday, Mar 5, 2006 3:27 pm
> > > > Subject: [rt-users] Session error
> > > >
> > > > I've just managed to get rt installed on a redhat enterprise 4 server,
> > > > with mysql 5.0. The database was installed fine and I get the login
> > > > page upon the first visit to the rt site, but if i refresh the page or
> > > > attempt to log in i get the following error:
> > > >
> > > >
> > > > ---------------------------
> > > > RT couldn't store your session.
> > > > This may mean that that the directory '/opt/rt3/var/session_data' isn't
> > > > writable or a database table is missing or corrupt.
> > > >
> > > >
> > > >
> > > > Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm
> > > > line 129
> > > > HTML::Mason::Exceptions::rethrow_exception('RT couldn\'t store your
> > > > session.^JThis may mean that that the directory
> > > > \'/opt/rt3/var/session_data\' isn\'t writable or a database table is
> > > > missing or corrupt.^J^J') called at
> > > > /opt/rt3/share/html/Elements/SetupSessionCookie line 90
> > > > HTML::Mason::Commands::__ANON__
> > > > at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
> > > > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb
> > > >6467 b4)') called at
> > > > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1251 eval
> > > > {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1245
> > > > HTML::Mason::Request::comp(undef, undef) called at
> > > > /opt/rt3/share/html/autohandler line 73
> > > > HTML::Mason::Commands::__ANON__
> > > > at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
> > > > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb
> > > >6157 ec)') called at
> > > > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246 eval
> > > > {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1245
> > > > HTML::Mason::Request::comp(undef, undef, undef) called at
> > > > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 459
> > > > eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line
> > > > 459 eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
> > > > line 411
> > > > HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0xb218340)')
> > > > called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line
> > > > 192 eval {...} at
> > > > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 192
> > > > HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0xb2183
> > > >40)' ) called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm
> > > > line 342 HTML::Mason::Interp::exec(undef, undef) called at
> > > > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 123 eval
> > > > {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line
> > > > 123 HTML::Mason::CGIHandler::_handler('HTML::Mason::
> > >
> > > _______________________________________________