[rt-users] Problem with Saved Searches

Bob Goldstein bobg at uic.edu
Tue Mar 14 09:38:08 EST 2006


 I think when searches are saved, they are associated with you,
 or with an RT group. Make sure you save in a group, and that the
 other users are also in that same group, with the correct privs.

   bobg

 
>Hi,
>
>I can't find anyone else writing about this problem, but it seems I have an is
>sue with saved searches.
>
>I've given my users access to LoadSavedSearch and ShowSavedSearches - furtherm
>ore the admins have the CreateSavedSearch and EditSavedSearches rights.
>
>But for all users, I can't see ANY stored searches in the "Load Saved Search:"
>-field in the QueryBuilder, however they are in the "RT at a glance".
>
>Anyone have any ideas how to fix this?
>
>I'm running a pretty new version dragged from SVN about a week ago.
>
>Cheers, Bjørn
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