[rt-users] need a scrip to notify me when i am the owner

Vivek Khera vivek at khera.org
Wed Mar 22 14:05:22 EST 2006


On Mar 22, 2006, at 1:35 PM, Randy Paries wrote:

> what i need is a script that sends me notification when i am assigned
> the ticket.

We never figured it out.  I think our conclusion was that the order  
of scrips firing was such that the notices went out before the change  
of owner was applied, so on owner change couldn't notify the *new*  
owner.

please correct me if I'm wrong.  I'd love to have that functionality.




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