[rt-users] Approval queue owner question

[Chaim Rieger]

added the following scrip to approval queue, and when a ticket is create 
in that queue the original reqyest has the proper ownership but the 
ticket tat gets spawned off (the actual approvalticket) does not. if 
this person is not the owner then it does not show up in his approval 
link on the dashboard.

hope i made myself clean

my $MyUser = "fiddler\@yoyoma.com";
my $QueueName = "Approvals";
return 1 unless $self->TicketObj->QueueObj->Name eq $QueueName;
my $Actor = $self->TransactionObj->Creator;
return 1 if $Actor == $RT::SystemUser->id;
return 1 unless $self->TicketObj->Owner == $RT::Nobody->id;
$RT::Logger->info("Auto assigning ticket #". $self->TicketObj->id ." to 
user $MyUser" );
my ($status, $msg) = $self->TicketObj->SetOwner( $MyUser );
unless( $status ) {
  $RT::Logger->warning( "Impossible to assign the ticket to $MyUser: 
$msg" );
return undef;
}
1;