[rt-users] FW: [Rt-devel] Problem with Rt-Shredder

[Ruslan Zakirov]

Dave, thanks for the good report. Now I have all info I need to
investigate problem. I'll poke at it today to see if I have easy
solution for this and send you note.

On 3/24/06, Dave Wells <dave.wells at foreshore.net> wrote:
>
>
> Hi,
>
> Thanks for the pointers.
>
> RT Version: 3.4.4
> Shredder:       0.03_01
>
> I am running this on a secondary MySQL server to test timings. The error
> occurs when I run rt-shredder as below:
>
> /usr/local/rt3/local/sbin/rtx-shredder --plugin
> 'Tickets=status,deleted;updated_before,2003-10-05
> 21:39:34;limit,10000' --sqldump /tmp/rt3_dump.sql
>
> Now I have tried the limit at various settings as low as 5 and up to 20000,
> the shredder will work for various periods of time from 30secs to over an
> hour before it hits this error but it does hit it this error more often than
> not and in fact the only times it doesn't is when there is a very low limit
> set "i.e up to 10".
>
> The other errors that the shredder reports around this error as below:
>
> [root at linuxserv02 root]# date
> Thu Mar 23 14:50:38 GMT 2006
> [root at linuxserv02 root]#
> /usr/local/rt3/local/sbin/rtx-shredder --plugin
> 'Tickets=status,deleted;updated_before,2003-10-05
> 21:39:34;limit,2000' --sqldump /tmp/rt3_dump.sql --force
>
> SQL dump file is '/tmp/rt3_dump.sql'
> [Thu Mar 23 14:52:59 2006] [crit]: RT::Ticket=HASH(0xa66112c) tried to load
> a bogus ticket: 216
>  (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:257)
> [Thu Mar 23 14:52:59 2006] [crit]: Can't locate object method "caught" via
> package "RTx::Shredder::Exception::Info" at
> /usr/local/rt3/local/sbin/rtx-shredder line 107.
>
>  (/usr/local/rt3/lib/RT.pm:295)
> [root at linuxserv02 root]# date
> Thu Mar 23 14:53:23 GMT 2006
>
> After the above run the /tmp/rt3_dump.sql logfile was as attached.
>
>
>  <<rt3_dump.zip>>
> Regards
>
>
> Dax
>
> -----Original Message-----
> From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com]
> Sent: 23 March 2006 12:55
> To: Dave Wells
> Cc: RT users
> Subject: Re: [Rt-devel] Problem with Rt-Shredder
>
> RT version? Shredder version?
> What did you do when you got this?
> What other errors near that one?
>
> This thread should be in rt-users@ and also always Cc to the author of the
> extension.
>
> On 3/23/06, Dave Wells <dave.wells at foreshore.net> wrote:
> > Hi,
> >
> > I am using rt-shredder to thin out my RT database. However I keep
> > getting the following error:
> >
> > [Thu Mar 23 11:31:48 2006] [crit]: Can't locate object method "caught"
> > via package "RTx::Shredder::Exception::Info"
> >
> > Does anyone know how to fix this?
> >
> > Regards
> >
> > Dax
> >
> >
> ______________________________________________________________________
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>
> --
> Best regards, Ruslan.
>
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--
Best regards, Ruslan.