[rt-users] Problem with timezones

Rangarajan Radhakrishnan rangarajan.radhakrishnan at bms.com
Tue Mar 28 18:00:44 EST 2006



Ruslan Zakirov wrote:

>On 3/28/06, nate <nate at seekio.com> wrote:
>  
>
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>>I've searched through the mailing-list archives, searched google, etc
>>and not found anyone with this problem.
>>
>>Basically, it looks like RT is displaying dates and times based on the
>>system timezone, and the $Timezone setting in the config is ignored.  My
>>system timezone is set to 'US/Pacific' but I want RT to display
>>timezones for 'US/Arizona'.  I've tried setting the $Timezone variable
>>to 'US/Arizona', 'America/Phoenix', 'US/Mountain' and even 'US/Eastern'
>>but the dates are still displayed in 'US/Pacific' timezone no matter
>>what I try.  After every change I've done a full stop/start of apache.
>>I even tried setting the timezone in the User table.  None of it seems
>>to make a difference.  Grepping through the source for Timezone yields a
>>function in RT::Date called LocalTimezone, but that function isn't
>>called by anything else.
>>
>>Am I missing something? Or is RT not paying attention to the $Timezone
>>setting?
>>    
>>
>Yep, you're right and RT is using system's timezone settings. You can
>set timezone with TZ environment variable when you start your server.
>There is work has been done in RT-3.7, but this branch is not marked
>as stable yet. You could try to backport changes.
>
>  
>
>>Thanks,
>>Nate
>>
>>- --
>>:wq
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>>    
>>
>
>
>--
>Best regards, Ruslan.
>  
>
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Version 3.6.0pre:
Also, it appears that when $LogToFileNamed is set in RT_SiteConfig.pm, 
the RT log uses gmtime within brackets. Should this be changed to use 
localtime instead (in lib/RT.pm )

Thanks
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