[rt-users] Distinguish between the comments in ticket

[Schultz, Eric]

Searchable archive: http://lists.bestpractical.com/search.html
 
Eric Schultz
United Online


________________________________

	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
Kristopher Lusk
	Sent: Monday, May 08, 2006 12:59 PM
	To: 'Kristopher Lusk'; rt-users at lists.bestpractical.com
	Subject: RE: [rt-users] Distinguish between the comments in
ticket
	
	

	Hi again List,

	 

	So, has this one been asked before?  Oh, and I am running v.
3.2.2.

	Also, can someone provide me with a link to the/a searchable
archive?

	 

	Thanks,

	Kristopher

	 

	
________________________________


	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
Kristopher Lusk
	Sent: Monday, May 08, 2006 9:15 AM
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] Distinguish between the comments in ticket

	 

	Is there is a way to color code the different comments in the RT
ticket system?  For example, if you want Customer Comments to appear
differently than your Own (in-house) Comments, how could we accomplish
this?

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