[rt-users] Possible "My Tickets" bug

taan taan at cryologic.com
Tue May 16 23:09:51 EDT 2006

Not a bug.
The "My Tickets" search was not the default that shipped with RT.

And to fix the search on AdminCC I needed to include:
AdminCC.ID = '__CurrentUser__' in the search.

 >The default saved search for "My Tickets" is defined as:
 >Owner = '__CurrentUser__' OR AdminCc.Name LIKE '__CurrentUser__'
 >however '__CurrentUser__' is converted to the UserID number which is
 >resolved for Owner but not for AdminCC.Name (even if "LIKE" is changed
 >to "=").

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