[rt-users] Http path on taken ticket

Patrik Hansson hansson.patrik at gmail.com
Wed May 17 01:10:14 EDT 2006


I have rebooted the whole computer.

Wy would one link (the one on the ID-Number) work but not another one
(the one on the Ticket-Subject) of it was a configuration error ?
Don´t they use the same configuration variabels ?



On 5/16/06, Jesse Vincent <jesse at bestpractical.com> wrote:
>
>
>
> On Tue, May 16, 2006 at 07:33:16AM +0200, Patrik Hansson wrote:
> > RT_SiteConfig:
> >
> > Set($WebBaseURL , "http://fqdn:$WebPort");
> > Set($WebPath , "/rt");
> > Set($WebURL , $WebBaseURL . $WebPath . "/");
>
>
> Just to check, you've stopped and started apache after making this
> change (/rt) and not just restarted, right?
> >
> > httpd.conf:
> >
> > <VirtualHost *:80>
> >        Servername fqdn
> >        Alias /rt "/opt/rt3/share/html"
> >        AddDefaultCharset UTF-8
> >
> >        PerlModule Apache:DBI
> >        PerlRequire /opt/rt3/bin/webmux.pl
> >
> > <Location /rt>
> >        SetHandler perl-script
> >        PerlHandler RT::Mason
> > </Location>
> > </VirtualHost>
> >
> >
> >
> >
> > On 5/15/06, Jesse Vincent <jesse at bestpractical.com> wrote:
> > >
> > >What do your SiteConfig's Web* variables look like?
> > >
> > >On Mon, May 15, 2006 at 12:37:57PM +0200, Patrik Hansson wrote:
> > >> Hi there.
> > >>
> > >> I´m running 3.6.0rc1 and have added /rt to my http://fqdn address and
> > >> it works very well exept when I take a ticket and then click on the
> > >> tickets subject to enter the ticket from "RT at a Glance".
> > >>
> > >> It then points me to http://fqdd/Ticket/Display.html?id=86
> > >>
> > >> If i click the ticket id the path is
> > >>
> > >> http://fqdn/rt/Ticket/Display.html?id=86 and everything works.
> > >>
> > >> Of i "Untake" the Ticket both ID and Subject works again.
> > >>
> > >> Is there something wrong in how the page is built ?
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> > >--
> > >
> >
>
> --
>



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