[rt-users] status of Steal Ticket feature?

[Wagener, Harald]

Am 17.05.2006 23:23 Uhr schrieb "Joshua Colson" unter
<jcolson at voidgate.org>:

> I can confirm this also. I have a SuperUser (using RT 3.6) who is unable
> to take ownership of a ticket. If I assign the OwnTicket right to the
> user then it works. I just hadn't gotten around to digging deeper for
> (what I'm assuming is) a bug.

It's a feature. The SuperUser has all rights regarding management of the
system, but not regarding working on tickets. This is a documented
functional change.

Regards,
    Harald

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Harald Wagener
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