[rt-users] New ticket not beeing CCed

Franz Georg Köhler lists at openunix.de
Tue Nov 7 17:13:29 EST 2006


Hello everyone,

I have some queues with CC watchers.

The watchers get copies of all correspondence excluding the originating
request ticket.


My question:

What can be done to forward the original ticket request to the watchers
when it gets created?





Thanks,





More information about the rt-users mailing list