[rt-users] Please help: RT3.4.4 running really slow

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Nov 9 19:51:47 EST 2006


On 10/30/06, don garbage <dongarbage at hotmail.com> wrote:
> Hi all,
>
> My users are complaining that RT is slow and not working to the point of
> being useless.
>
> I'm very new to system administration and my RT3.4.4 is not working well on
> Ubuntu 6.06. I have followed the instructions here:
> http://wiki.bestpractical.com/index.cgi?UbuntuInstallGuide
> Page loads are very slow and often stall without ever loading. I'm using
> postgres7.4 for the database with ssl (https).
>
> Where should I start trying to track this down? Is there a log file I should
> look at?
1. Update DBIx::SearchBuilder module to the latest available on the CPAN.
2. upgrade RT to 3.4.5 at least as this version has several changes
that improve performance, one is major enough to do an upgrade


>
> Please help,
> Don
>
>
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-- 
Best regards, Ruslan.



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