[rt-users] Mail not working

[Stephen Turner]

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of John Arends
> Sent: Tuesday, November 28, 2006 10:44 AM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Mail not working
> 
> Thank you Jon and Jason,
> 
> It turns out that my external authentication is actually what is 
> stopping this from working. /rt is protected, and as long as 
> authentication is on, sending mail does not work.
> 
> This actually has nothing to do with the fact that I moved the 
> installation from the doc root to /. This is still a 
> development system 
> so I got a bit ahead of myself.
> 
> Do you have any suggestions on how to get around this? It looks like 
> rt-mailgate needs to talk to RT, but how can I do that if I have our 
> custom external authentication system wrapped around RT?
> 

John,

Two possible solutions: 

- Make Apache listen on an additional port (444 perhaps) using RT's
username/password authentication and have mailgate talk to that URL.

- Make Apache accept port 80 connections only from the localhost and use the
localhost URL in the mail config.

Steve 

----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)