[rt-users] How to chenge subject of incoming ticket?

Tomasz Wlodek tomw at bnl.gov
Tue Nov 28 12:47:56 EST 2006


On Tue, 28 Nov 2006, Jesse Vincent wrote:

>
>
>
> On Tue, Nov 28, 2006 at 12:33:13PM -0500, Tomasz Wlodek wrote:
>>>
>>> Have a look at the '--extension' mechanism in rt-mailgate and the
>>> $EXTENSION environment variable. Basically, you can trick RT into giving
>>> you a per-ticket email address.
>>>
>>
>> Thanks, it works.
>
> It'd be great if you could publish your solution to the wiki so that
> others could take advantage of your handywork.
>
> Best,
> Jesse

Ok, I will publish it once it is ready. But I have a warning: it'll be in 
python...

Tom



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