[rt-users] zimbra and rt

Chaim Rieger chaim.rieger at gmail.com
Wed Oct 4 12:35:18 EDT 2006


Ian Clancy wrote:
> Chaim,
> Weve been using Zimbra now for a couple of months. It really is 
> excellent.
> I'd be interested to know what kind of integration ideas you have with 
> RT.
> Regards
>
here are my ideas,

since most users will use zimbra for ent email and messaging, i can 
create code within zimbra that when a certain syntax shows up in any 
email header ie (domain.tld #48087) when you hover above that email it 
will grab the data directly from rt, and display requestor, status, etc.....






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