[rt-users] no queue

Tanu Mehrotra tanu at cadence.com
Wed Oct 11 01:14:21 EDT 2006


log in as root click on queue->new queue , create the queues 

Now when the person(from ldap) logs in, will find the option to click on queue which will in return take the user to create a new ticket option page. 

-Tanu

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Yannick Majoros
Sent: Tuesday, October 10, 2006 8:54 PM
To: RT-Users at lists.bestpractical.com
Subject: [rt-users] no queue

 Hello again,

 When a user (actually from ldap) logs in, and tries to create a new ticket, a screen is displayed to choose a queue for the new ticket... 
But there is not any choice or any button to go further, although there is a "general" queue. Does anyone have any clue to solve that?

 Thank you,

--
----------------------------------------------------------------------
Yannick Majoros http://www.inma.ucl.ac.be/~majoros
Informaticien UCL/INMA-MEMA
4, avenue G. Lemaître
B-1348 Louvain-la-Neuve
Tel: +32-10-47.80.10
Fax: +32-10-47.21.80
----------------------------------------------------------------------
Mon calendrier en ligne : http://www.inma.ucl.ac.be/~majoros/calendar
Accents bizarres ? http://www.inma.ucl.ac.be/~majoros/email.html
----------------------------------------------------------------------






More information about the rt-users mailing list