[rt-users] Re: [RTusers] managing Spam

Marcela K. Tello-Ruiz tellorui at cshl.edu
Fri Oct 20 12:08:56 EDT 2006


Does anyone know how to move a group of "Spam" messages into my "Spam" 
queue at once.  Or in other words, is there any way to do the following 
steps for a number of tickets at once, in batch/bulk (rather than 

1. Click on the ticket to display it
2. Click on "Basics"
3. Go to the "Queue" drop-down menu and click on "Spam"
4. Click on "Save changes" at the bottom of the screen



PS:  An ideal way would be through an option that allowed me to select 
the junk messages from my tickets list (from the RT's "Home" page), but 
could not find an intuitive way to do this...


Marcela Karey Tello-Ruiz, PhD
Cold Spring Harbor Laboratory
Williams #5
Cold Spring Harbor, NY 11724
Ph. 516-367-8810
Fax 516-367-6851

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