[rt-users] setting a 'default cc' on a queue, and letting users change their own passwords...
law at nellymoser.com
Mon Oct 23 09:09:18 EDT 2006
Greetings everyone, thank you all for your invaluable help so far.
I've got just a couple final questions, then I promse I'll STFU for
awhile and lurk on the list to see if I can help out others. My latest
questions with RT are: is it possible to set up a default/automatically
applied CC address for new tickets? It'd be great if whenever a person
created a ticket that the email "support at somecompany.com" would be
automagically added to the requestors.
Second question: is there a permission I can grant on individual
users (or even entire groups) that would allow the individual users to
change their own passwords? I thought it was ModifyOwnMembership on the
custom group they belong to ("Users" in this case), but it appears that
I'm mistaken. Has anyone else been able to set this up?
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