[rt-users] RT Spam Looping

[Ruslan Zakirov]

Use "-f <email>" option of the sendmail. This address would be placed
into a special header of outgoing mails and if mail servers couldn't
deliver message to recipients then error would be returned to the
address you've specified. It's not a full solution, but at least you
can start from this.

On 10/26/06, Eder Miranda - UNODATA <eder at unodata.com.br> wrote:
>
> Hi all,
> please,
> A spammer send us a message with a big number of cc:, more than 100.
> Then our RT has identified it as a new ticket and all cc: as requestors.
> Resuming, all of them are receiving messages from us, causing server
> overload and other problems.
> Then I 've removed this ticket but  a lot of error messages or unknow users
> message came and reopen ticket again.
> Could someone help me?
>
> Thanks,
>
> Eder Miranda
>
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-- 
Best regards, Ruslan.