[rt-users] RT - Data Warehouse?

[Stephen Turner]

Hello,

Has anyone moved data from an RT system to a data warehouse for 
reporting purposes? If so, would you be willing to share your 
experiences? I'm interested in the design of the warehouse data 
structures, particularly how to accommodate custom fields.

Thanks,
Steve

Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)