[rt-users] URL problem with owned ticket subject link.

Sudhir Damle sudhir at stratogent.com
Tue Sep 5 20:31:55 EDT 2006


Hello, 

 

When owner logs in he sees the 10 highest priority tickets owned. 

 

The link for ticket number is correct and when clicked on it ticket gets
displayed. But the link for the subject line is wrong. 

 

For example for ticket number 36, link for ticket number is
http://172.28.88.15/rt/Ticket/Display.html?id=36 which is correct, but the
subject link is http://172.28.88.15/Ticket/Display.html?id=36 where /rt is
missing. 

 

I am using RT version 3.6.1, Has anybody faced similar issue? Any
suggestions? comments? This behavior is only for the owner ( while
displaying the owned ticket) for everyone else ticket display is working
good. 

 

Thanks, 

 

Sudhir Damle

 

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