[rt-users] Re: Displaying Columns

[Lee Roth]

>I am working with our IT developers to customize RT. We are using 3.6.1
>
>Logged in as the root user, I have experimented with colums displayed in 
>"RT at a glance".
>
>I have deleted the locTake column displayed. If I want to now add the
>column again, it is not available.
>
>I know how to add the "id" field as a "Take" link, but the column is then
>diplayed with the id number as a hyperlink, but I want it to display
>"Take" as the title of the hyperlink.

In the display formatting section of the query you should be able to replace the text  '__id__' with the text '__loc(Take)__' on the bottom-most line. 

Lee Roth




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