[rt-users] RT 3.6.1 install question

[Frank Saxton]

Any thoughts on what might be causing this?:

I moved RT from '/' to '/rt' according to the changes listed below.

Everything seems to work OK except if I click a ticket from the home 
screen "ticket at a glance".  I get text like there is a problem with 
fastcgi.  If I click on the same ticket from the ticket screen, it 
displays correctly

Ticket from Home/glance which doesn't work (displays text)
http://192.168.0.3/Ticket/Display.html?id=688

Ticket from Tickets/display (which does work):
http://192.168.0.3/rt/Ticket/Display.html?id=688

For some reason, this link (http://192.168.0.3/Ticket/*) hasn't 
picked up the /rt change.  As near as I can tell, everything else did.

This is the line when I do a view source that's wrong:

<tr class="oddline" ><td class="collection-as-table" ><a 
href="/rt/Ticket/Display.html?id=688">688</a></td><td 
class="collection-as-table" ><a 
href="/Ticket/Display.html?id=688">Europe circuit outage</a></td><td 
class="collection-as-table" >0</td><td 
class="collection-as-table" >Tek-noc</td><td 
class="collection-as-table" >open</td></tr>

The only change made to RT_SiteConfig.pm:
Set($WebPath , "/rt");
#Set($WebPath , "");

httpd.conf:
FastCgiIpcDir /tmp
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 4

NameVirtualHost *:80
   <VirtualHost *:80>
     ServerAdmin Frankie at Easyrider.com
     ServerName patrol.vigilancemonitoring.com
     DocumentRoot /opt/rt3/share/html/
     AddDefaultCharset UTF-8
     AddHandler fastcgi-script .fcgi
#    ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
     ScriptAlias /rt/ /opt/rt3/bin/mason_handler.fcgi/
     Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
   </VirtualHost>
   <Directory "/opt/rt3/share/html">
       Options FollowSymLinks ExecCGI
       AllowOverride None
   </Directory>


At 10:14 AM 9/8/2006, Drew Barnes wrote:
>"It looks like RT_SiteConfig: Set($WebPath , "/rt");
>would do that but apparently I need to do something to get the 
>chance to take.  If I have to rebuild everything just to make this 
>small change, I am going to be very upset."
>
>service httpd stop
>rm -rf  /rt_dir/var/mason_data/obj*
>service httpd start
>
>This is all over the mailing list archives and the wiki.
>
>
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