[rt-users] Query Builder, report for last 7 days

Jason A. Diegmueller doogles at doogles.com
Tue Sep 12 23:57:50 EDT 2006


Jared-- (cc: rt-users)

RT accepts some "natural language" date queries, such as "7 days ago" or 
"yesterday".

Here's an example Saved Search we use:
"Status = 'open' AND LastUpdated < '7 days ago' AND  (  Queue =
  'projects' OR Queue = 'support' )"

-jd

On Tue, 12 Sep 2006, Jared Hanks wrote:

> Hello,
>
> I'm using the Query Builder in RT and would like to create a report for 
> tickets created in the last 7 days.  I'm able to get the report to look the 
> way I want, but just am unable to generate this for the last 7 days.  I can 
> use a specific date, but I would like to easily be able to run this search in 
> the future without having to change the date.
>
> Any help or suggestions is appreciated.
>
> Thanks,
> Jared
>
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