[rt-users] writing a custom ticket submission form..?

amy.rich at tufts.edu amy.rich at tufts.edu
Thu Sep 21 10:17:31 EDT 2006


sturner> When you say "custom form" do you mean an addition to RT or a web
sturner> form that's on another web server somewhere?

The web form needs to reside on the RT server.  One of the requirements from
management is that we don't use the mail interface because of security
concerns (ie this queue can't recieve email because RT can't authenticate email
tickets).




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