[rt-users] Changing $Organization in RT_Config

Mike Friedman mikef at ack.berkeley.edu
Tue Apr 3 16:10:56 EDT 2007


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I've consulted the list archives about this, but have not seen a 
definitive answer to my specific question, which is:

What are the practical consequences of changing the value of $Organization 
in the RT config?  This is separate from the question of $rtname, which I 
know about.

The comment in RT_Config says that $Organization is "used by the linking 
interface to guarantee that ticket URIs are unique and easy to construct". 
Which URIs make use of $Organization?

I'm about to upgrade from RT 3.4.5 to 3.6.3.  I've done a clean install in 
a new environment and plan to move over my existing database that's been 
running with 3.4.5.  However, for various reasons (the domain name isn't 
really appropriate any more, for one thing), if possible I'd like the 
value of $Organization to better reflect the new auspices under which this 
RT will be running.

What kind of things might break if I change the value of $Organization 
while continuing to use the same database as before (after upgrading the 
schema, of course)?

Thanks.

Mike

_________________________________________________________________________
Mike Friedman                        Information Services & Technology
mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
_________________________________________________________________________

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