[rt-users] Ticket Requestors returned as hash ref

Mike Friedman mikef at ack.berkeley.edu
Sun Aug 5 20:10:18 EDT 2007


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Sun, 5 Aug 2007 at 15:10 (-0400), Mathew Snyder wrote:

> I've been trying to figure out how to dereference the hash but I haven't 
> been successful.

Mathew,

Don't you want $ticket->RequestorAddresses, rather than 
$ticket->Requestors?  The latter returns the ticket's requestors as an 
RT::Group object, whereas the former returns all the Requestor email 
addresses as a comma-delimited string.

Mike
======================================================================
>> while (my $ticket = $tix->Next) {
>>         print $ticket->Requestors . "\n";
>>     if (exists($skipEmails{$ticket->Requestors}) or $ticket->Requestors == "") {
>>                 next;
>>         }
>>         else {
>>                 push @emails, $ticket->Requestors;
>>         }
>> #       $ticket->SetStatus("deleted");
>> }

_________________________________________________________________________
Mike Friedman                        Information Services & Technology
mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
_________________________________________________________________________

-----BEGIN PGP SIGNATURE-----
Version: PGP 6.5.8

iQA/AwUBRrZm7a0bf1iNr4mCEQIumgCg4kXsJm+v7CK2aQDESN6xASExbmgAnixm
Lid+57RUeunctOfc6f5ErXqu
=5UIb
-----END PGP SIGNATURE-----



More information about the rt-users mailing list