[rt-users] Problem initializing database

[James Moseley]

John, here is my response the last time you asked the same question:

What I wanted you to figure out was if you could connect to the db server
from the RT server using the 'root' user via mysql client.  From the RT
server try:

mysql -u root -p -h 10.12.14.149

What about:

mysql -u root -p -h 10.12.14.149 rt3

If you can connect successfully to the rt3 database using the 2nd command
above, try creating a test table:

mysql> create table testing123;

If your manual connection attempts to the mysql database or your table
creation attempt fails, then you simply haven't set your permissions
correctly for the root user.  At that point, I would suggest you read the
mysql help pages regarding grant permission syntax:

http://dev.mysql.com/doc/refman/5.0/en/grant.html

Also, disable selinux on the DB server, if applicable.


James Moseley




                                                                           
             John Oliver                                                   
             <joliver at john-oli                                             
             ver.net>                                                   To 
             Sent by:                  rt-users at lists.bestpractical.com    
             rt-users-bounces@                                          cc 
             lists.bestpractic                                             
             al.com                                                Subject 
                                       [rt-users] Problem initializing     
                                       database                            
             08/07/2007 12:45                                              
             PM                                                            
                                                                           
                                                                           
                                                                           
                                                                           




[root at rt3 ~]# /usr/sbin/rt-setup-database --action init --dba root
--prompt-for-dba-password
In order to create or update your RT database,this script needs to
connect to your mysql instance on 10.12.14.149 as root.
Please specify that user's database password below. If the user has no
database
password, just press return.

Password:
Now creating a database for RT.
Creating mysql database rt3.
Now populating database schema.
Creating database schema.
readline() on closed filehandle SCHEMA_LOCAL at
/usr/sbin/rt-setup-database line 192.
Done setting up database schema.
Now inserting database ACLs
DBD::mysql::st execute failed: Access denied for user
'root'@'10.12.14.164' to database 'rt3' at /usr/sbin/rt-setup-database
line 345.
Problem with statement:
 GRANT SELECT,INSERT,CREATE,INDEX,UPDATE,DELETE ON rt3.* TO
rt_user@'10.12.14.164' IDENTIFIED BY '***********';
Access denied for user 'root'@'10.12.14.164' to database 'rt3' at
/usr/sbin/rt-setup-database line 346.


On the MySQL server, I did:

grant all on *.* to 'root'@'10.12.14.164' identified by '********'

but am still getting that error.


I'm aware that this is almost certainly a MySQL error, but I don't think
I'll get much help from any MySQL forums since I can't tell them exactly
what /usr/sbin/rt-setup-database is doing.

--
***********************************************************************
* John Oliver                             http://www.john-oliver.net/ *
*                                                                     *
***********************************************************************
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com