On Jul 31, 2007, at 3:03 PM, Toni de la Fuente wrote: > Jul 31 20:50:39 rainbow RT: Could not record email: Could not load a > valid user (/usr/share/rt3/html/REST/1.0/NoAuth/mail-gateway:73) Have you given Everyone the right CreateTickets? Or given the user sending mail the right to create Tickets? -kevin