[rt-users] Scripted creation of Outlook / Exchange tasks?

Helmuth Ramirez HelmuthRamirez at compupay.com
Wed Aug 8 21:42:23 EDT 2007


Matt, if you get this up and running would you mind sharing the setup process with the group?  This sounds like a pretty interesting integration, I know there have been many occassions when I would like to have this stuff in my Outlook.

Keep us posted!

-----Original Message-----
From: Jesse Vincent <jesse at bestpractical.com>
Sent: Wednesday, August 08, 2007 9:36 PM
To: lists_rt <lists_rt at amnesiamachine.com>
Cc: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Subject: Re: [rt-users] Scripted creation of Outlook / Exchange tasks?


On Aug 8, 2007, at 8:25 PM, lists_rt wrote:

> Hello folks!
>
> First off, I want to thank Best Practical for their brilliant system
> that made my life ten times easier.
>
> My question: has anyone ever scripted the generation of Outlook tasks
> from a *nix platform, either through some dandy Perl/Python/Ruby/etc.
> module or by manually piecing together the necessary message  
> components
> in a script and sending it via SMTP?
>
> I found the following link regarding the creation of Outlook calendar
> entries:
>
> http://www.mavetju.org/programming/outlook-ics.php
>
> I'm working to integrate the calendaring functionality into a custom
> scrip.  However, I've been unable to find a similar resource regarding
> tasklist entries instead of calendar entries.  (Our staff have
> BES-integrated Blackberries welded to their hips, so Exchange task and
>

http://search.cpan.org/dist/Data-ICal/ can generate the .vcs / .ics  
entries you need to send. You may have to hack RT up a bit to get  
them as attachments on outgoing mail

-j


> calendar integration makes RT even more valuable to us.)
>
> I know I can use some painful VBscript hacks running on a Windows  
> box to
> pull the data I need from RT and sling it at Exchange, but I would
> really, really like to keep this tidy and located on a single  
> (Linux) box :)
>
> Any pointers would be much appreciated.
>
> Thanks!
>
> -Matt
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