[rt-users] Query taking 30 minutes and more

Marlier, Ian ian.marlier at studentuniverse.com
Mon Aug 13 07:03:57 EDT 2007


 

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Uli Staerk
> Sent: Monday, August 13, 2007 6:38 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Query taking 30 minutes and more
> 
> When I run the following query:
> Content LIKE 'schäfer'
> OR Subject LIKE 'schäfer'
> OR Subject LIKE 'tekom'
> OR Content LIKE 'tekom'
> OR Requestor.EmailAddress LIKE 'tekom'
> OR Requestor.EmailAddress LIKE 'schaefer'
> OR Subject LIKE 'schaefer'
> OR Content LIKE 'schaefer'
> OR Requestor.Name LIKE 'schaefer'
> OR Requestor.Name LIKE 'schäfer'
> 
> This Query takes (currently) 30 Minutes and I'm still 
> waiting. Can anyone reproduce this problem? I'm using RT 3.4.5

I had occasional problems like that with 3.4.5, and never did find a solution.  Upgrading to RT 3.6 cleared them up.  It might be worth looking into....

Not immediately helpful, but...

- Ian



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