[rt-users] how to add members to user defined group in RT

[Baytalskiy, Sal]

What you should do is do a search for each non-priveleged user id while at
the screen for adding users to a group.
There's a search section right below the user id listing.

That is the only way to display non-priveleged users in RT.


Thanks !
Sal Baytalskiy
DBG CTO Middleware
201-469-8459
9732550790 at vtext.com
MW-OnCall: 973-255-0789

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Akila
Amarathunga
Sent: Wednesday, August 15, 2007 7:55 AM
To: Mathew Snyder
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] how to add members to user defined group in RT

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