[rt-users] RT send mail problem with smtpsend.pm

Ruslan Lutcenko rlu at ciklum.net
Thu Aug 23 09:24:29 EDT 2007


With RT 3.6.4  on Gentoo server:
RT system does not sends mail messages. When I create new  ticket  or 
post comment  -  rt.log shows following messages:

Aug 23 14:28:23 metis RT: Scrip Commit 2 died. - Can't locate 
Mail/Mailer/smtpsend.pm in @INC (@INC contains: /opt/rt3/local/lib 
/opt/rt3/lib /home/httpd/perl /etc/perl 
/usr/lib/perl5/vendor_perl/5.8.8/i686-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl 
/usr/lib/perl5/site_perl/5.8.8/i686-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl 
/usr/lib/perl5/5.8.8/i686-linux-thread-multi /usr/lib/perl5/5.8.8 
/usr/local/lib/site_perl . /usr/lib/apache2) at (eval 957) line 3.  
Stack:   [(eval 957):3]   [blib/lib/Mail/Internet.pm (autosplit into 
blib/lib/auto/Mail/Internet/send.al):651]   
[/opt/rt3/lib/RT/Action/SendEmail.pm:349]   
[/opt/rt3/lib/RT/Action/SendEmail.pm:267]   
[/opt/rt3/lib/RT/Action/SendEmail.pm:105]   
[/opt/rt3/lib/RT/ScripAction_Overlay.pm:242]   
[/opt/rt3/lib/RT/Scrip_Overlay.pm:507]   
[/opt/rt3/lib/RT/Scrips_Overlay.pm:195]   
[/opt/rt3/lib/RT/Transaction_Overlay.pm:181]   
[/opt/rt3/lib/RT/Record.pm:1446]   
[/opt/rt3/lib/RT/Ticket_Overlay.pm:3098]   
[/opt/rt3/lib/RT/Interface/Web.pm:1159]   
[/opt/rt3/share/html/Ticket/Display.html:153]   
[/opt/rt3/share/html/Ticket/Update.html:218]   
[/opt/rt3/share/html/autohandler:291] (/opt/rt3/lib/RT/Scrip_Overlay.pm:515)

As i see Mail::Mailer  module  does not  contains smtpsend.pm.
make testdeps says that "Everything was found"
I need advice.Please.



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