AW: [rt-users] Problem in Attachments with special characters - RT 3.6.4

Holger Haase Holger.Haase at stepstone.de
Wed Dec 5 10:51:06 EST 2007


 Hi all,

Is there any news on this?
I've the same problem here with "german umlaute"

Regards Holger.

-----Ursprüngliche Nachricht-----
Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Juan Ramón Alfageme Mata
Gesendet: Dienstag, 4. Dezember 2007 08:50
An: rt-users at lists.bestpractical.com
Betreff: [rt-users] Problem in Attachments with special characters - RT 3.6.4

Usually there is no problem with attachments, for example the next attachment link is loaded correctly, we can access it from web interface without issue:

	Content-Description:	1prueba prueba.xlsx
	content-type:	application/octet-stream; name="1prueba prueba.xlsx"
	content-disposition:	attachment; filename="1prueba prueba.xlsx"
	Content-Transfer-Encoding:	base64
	Content-Length:	8643
	
	Download 1prueba prueba.xlsx [application/octet-stream 8.4k] Content-Description:	2pruebaprúeba.xls
	Message body not shown because it is too large or is not plain text.


But if attachment filename has an iso-8859-1 character in it's filename link it's not correctly generated, attachment name is defined ad untitled and cannot be loaded, also email notification send attachment with incorrect name and .DAT extension:

	Content-Description:	2pruebaprúeba.xls
	Content-Type:	name="2pruebaprúeba.xls"
	Content-Disposition:	filename="2pruebaprúeba.xls"
	Content-Transfer-Encoding:	base64
	Content-Length:	22016
	
	Download (untitled) [name="2pruebapr 21.5k] 
	Message body not shown because it is too large or is not plain text.

	Content-Description:	3prueba prúeba.xls
	Content-Type:	name="3prueba prúeba.xls"
	Content-Disposition:	filename="3prueba prúeba.xls"
	Content-Transfer-Encoding:	base64
	Content-Length:	22016
	
	Download (untitled) [name="3prueba 21.5k] 
	Message body not shown because it is too large or is not plain text.

Any idea on how to fix it?

Thanks for your support.

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. 
    Email us at sales at bestpractical.com or call us at +1 617 812 0745.


Community help: http://wiki.bestpractical.com Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com



More information about the rt-users mailing list