[rt-users] Modify without ModifyTicket?

[Kenneth Crocker]

Christopher,

	What rights have you given the role "owner" both globally and for that 
queue? CommentOnTicket allows modification ONLY to the comments part of 
a ticket, not the status or dates, etc. Do you have RightsMatrix? That 
will help a great deal in finding out "who" can do "what" and "where" 
and thru what rights. You could have inadvertently granted some rights 
thru "fall-thru" inclusion to rights for roles. Hope this helps.


Kenn
LBNL

On 12/5/2007 11:06 PM, Christopher Short wrote:
> Hi,
> 
> I have users who can modify tickets in a queue that I didn't expect.
> 
>  
> 
> All those users are are assigned to just one group with these 
> permissions on the queue:
> 
>  
> 
> CommentOnTicket
> OwnTicket
> SeeQueue
> ShowTicket
> ShowTicketComments
> 
>  
> 
> The only other thing that applies to them is the Everybody group with 
> ReplyTicket. Privileged has no added rights.
> 
>  
> 
> Is ModifyTicket implied by OwnTicket? I've seen comments that imply that 
> it isn't.
> 
>  
> 
> Christopher
> 
> (RT 3.6.1)
> 
> 
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