[rt-users] Trouble after upgrade

Joshua Speer kuyote at yahoo.com
Tue Dec 11 14:00:16 EST 2007


I ran the commands from the README output is below:

/opt/rt3/sbin/rt-setup-database --action schema \
           --datadir etc/upgrade/<version>
       /opt/rt3/sbin/rt-setup-database --action acl \
           --datadir etc/upgrade/<version>
       /opt/rt3/sbin/rt-setup-database --action insert
\
            --datadir etc/upgrade/<version>

     Clear mason cache dir:

       rm -fr /opt/rt3/var/mason_data/obj




/usr/sbin/rt-setup-database-3.6 --action schema
--datadir /etc/request-tracker3.6/upgrade/3.5.1 

Creating database schema.
Couldn't find schema file for mysql

---------------------------------

 /usr/sbin/rt-setup-database-3.6 --action acl
--datadir /etc/request-tracker3.6/upgrade/3.5.1 
Couldn't find ACLS for mysql in
/etc/request-tracker3.6/upgrade/3.5.1

-----------------------------

rt:/usr/share/request-tracker3.6#
/usr/sbin/rt-setup-database-3.6 --action insert
--datadir /etc/request-tracker3.6/upgrade/3.5.1
Creating predefined searches...1.2.3.done.
Done setting up database content.



rm -rf /var/cache/request-tracker3.6/mason_data/obj


apachectl restart


Thanks,

Josh



--- Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:

> Did you run all of the upgrade scripts on the
> database?
> 
> Joshua Speer wrote:
> > I have been running RT3.4, and just upgraded to
> RT3.6
> > using the instructions. However when looking at
> > tickets, I am getting some errors. I did rm the
> > mason/obj directory a few times. I am running
> debian,
> > and upgraded all packages with apt-get upgrade,
> and
> > then installed the rt3.6 update.
> >
> > Examples:
> >
> > HTTP/1.1 200 OK Date: Tue, 11 Dec 2007 18:05:58
> GMT
> > Server: Apache/1.3.34 (Debian) mod_perl/1.29
> Pragma:
> > no-cache Cache-control: no-cache Keep-Alive:
> > timeout=15, max=95 Connection: Keep-Alive,
> Keep-Alive
> > Transfer-Encoding: chunked, chunked Content-Type:
> > text/html; charset=iso-8859-1
> > System error
> >
> > error: 	RT::Ticket::Reminders Unimplemented in
> > HTML::Mason::Commands.
> >
>
(/usr/share/request-tracker3.6/html/Ticket/Elements/Reminders
> > line 58) 
> > context: 	
> > ... 	
> > 491: 	 else {
> > 492: 	 my ( $package, $filename, $line );
> > 493: 	 ( $package, $filename, $line ) = caller;
> > 494: 	
> > 495: 	 die "$AUTOLOAD Unimplemented in $package.
> > ($filename line $line) \n";
> > 496: 	 }
> > 497: 	
> > 498: 	}
> > 499: 	
> > ... 	
> > code stack: 	
> > /usr/share/perl5/DBIx/SearchBuilder/Record.pm:495
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/Reminders:58
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:77
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:80
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:56
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:57
> > /usr/share/request-tracker3.6/html/autohandler:279
> >
> >
> > There is no raw error.
> >
> > HTTP/1.1 200 OK Date: Tue, 11 Dec 2007 18:10:40
> GMT
> > Server: Apache/1.3.34 (Debian) mod_perl/1.29
> Pragma:
> > no-cache Cache-control: no-cache Keep-Alive:
> > timeout=15, max=96 Connection: Keep-Alive,
> Keep-Alive
> > Transfer-Encoding: chunked, chunked Content-Type:
> > text/html; charset=iso-8859-1
> > System error
> >
> > error: 	RT::CustomField::LinkValueTo Unimplemented
> in
> > HTML::Mason::Commands.
> >
>
(/usr/share/request-tracker3.6/html/Elements/ShowCustomFields
> > line 56) 
> > context: 	
> > ... 	
> > 491: 	 else {
> > 492: 	 my ( $package, $filename, $line );
> > 493: 	 ( $package, $filename, $line ) = caller;
> > 494: 	
> > 495: 	 die "$AUTOLOAD Unimplemented in $package.
> > ($filename line $line) \n";
> > 496: 	 }
> > 497: 	
> > 498: 	}
> > 499: 	
> > ... 	
> > code stack: 	
> > /usr/share/perl5/DBIx/SearchBuilder/Record.pm:495
> >
>
/usr/share/request-tracker3.6/html/Elements/ShowCustomFields:56
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowCustomFields:46
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:59
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:60
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:56
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:57
> > /usr/share/request-tracker3.6/html/autohandler:279
> > raw error
> >
> >
> >
> > Installed versions:
> >
> > perl                             5.8.8-7etch1
> > libhtml-mason-perl               1.35-3
> > libdbix-searchbuilder-perl       1.45-2
> >
> > Thanks,
> >
> > Josh
> >
> >
> >      
>
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