[rt-users] Alter custom field (rt-3.4)

[Kenneth Crocker]

William,


	What kind of bulk update do you want to do? If you want to update the 
value for a specific custom field in each ticket instance, I have a 
procedure that will do that and it uses normal RT functionality.


Kenn
LBNL

On 12/11/2007 2:38 PM, William McKee wrote:
> According to the wiki[1], there is no way to use the rt tool to make
> mass updates to a custom field value. Has anyone written a script that
> can handle this task?
> 
> 
> Thanks,
> William
> 
> [1] http://wiki.bestpractical.com/view/UseRtTool
>