[rt-users] Having problems with a default install of 3.6.5

Mike Gracy mike.gracy at mypointscorp.com
Thu Dec 13 18:01:55 EST 2007


I configured and installed it, I can login with the default root account.
I click on Configuration and get sent back to the Home - RT at a glance 
page.
I'm unable to get to the config page.  I've been scouring the httpd 
error and system messages log and not finding anything that helps.
I tried turning on the log file in SiteConfig, but that errored out, 
stating that it couldn't open/create rt.log.  I should think the default 
permissions to /opt/rt3/var/log would have allowed for this 
automatically.   I'm at a bit of a loss here.
I'm needing to solve this because I need to migrate a 3.0.12 database 
from another machine to this one.  I've already done the db import and 
upgrades without error, but it does me no good if I can't get in the 
Configuration page.
Help?

-- 
Mike Gracy
www.MyPoints.com
Unix/Network Sysadmin

525 Market St.
34th Floor
San Francisco, Ca 94105

Desk-415.829.6174
Fax-415-829-6174




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