[rt-users] Rt-remind error

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Wed Dec 19 13:27:30 EST 2007


Is there a semicolon at the end of that line?

Candelario, Bill wrote:
> Thanks, Huw.
>
> The only line, besides the comments, that precedes this line is:
>
> use lib qw (C:\Program Files\OurInternet\Request
> Tracker\rt\lib\RT\Interface) 
>
> I ran 'perl -c rtremind.pm' and came up with the same error message.
>
> Could it be that I have to define what this code is asking for?  I.e.
> where it says YOU at YOURDOMAIN, I have to put my email address there.
>
> Thanks,
> Bill
>
> -----Original Message-----
> From: Huw Selley [mailto:huws at s2s.ltd.uk] 
> Sent: Wednesday, December 19, 2007 12:24 PM
> To: Candelario, Bill
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Rt-remind error
>
> Hi Bill,
>
> That line is syntactically correct perl (with perl 5.8.8):
>
> huws at cli-237 ~ $ cat test.pl
> my(%map) = (
>     'Nobody' => 'YOU at YOURDOMAIN',
>     'root' => 'YOU at YOURDOMAIN',
>     'queue1,Nobody' => 'ANOTHER at YOURDOMAIN', );
> huws at cli-237 ~ $
> huws at cli-237 ~ $ perl -c test.pl
> test.pl syntax OK
>
> I would have a look at the lines preceding that and check them for
> errors. Failing that run 'perl -c rtremind.pm' and see what the perl
> compiler thinks is wrong.
>
> Regards
> Huw
>
> On 19 Dec 2007, at Wednesday, 19 December 2007, 425PM, Candelario, Bill
> wrote:
>
>   
>> Hi,
>>
>> I'm trying to run rt-remind in my ticketing system and get the 
>> following error.
>>
>>     
>>> perl ./rtremind.pm
>>>       
>> Error
>> syntax error at ./rtremind.pm line 42, near "my"
>> Execution of ./rtremind.pm aborted due to compilation errors.
>>
>> This part of the rt-remind script is where it's having trouble:
>>
>> my(%map) = (
>>    'Nobody' => 'YOU at YOURDOMAIN',
>>    'root' => 'YOU at YOURDOMAIN',
>>    'queue1,Nobody' => 'ANOTHER at YOURDOMAIN', );
>>
>> Any help would be greatly appreciated.
>>
>> Thanks,
>> Bill
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
>>
>> If you sign up for a new RT support contract before December 31, we'll
>>     
>
>   
>> take up to 20 percent off the price. This sale won't last long, so get
>>     
>
>   
>> in touch today.
>>    Email us at sales at bestpractical.com or call us at +1 617 812 0745.
>>
>>
>> Community help: http://wiki.bestpractical.com Commercial support: 
>> sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>     
>
>
>
> s2s company email disclaimer    :
> http://www.s2s.ltd.uk/datasheets/email_disclaimer.pdf
> s2s company registration number : 3952958
> s2s VAT registration number     : GB763132055
> Business premises               : Ground Floor, Overline House, Crawley,
> West Sussex, RH10 1JA
> Registered address              : 29 High Street, Crawley, West Sussex,
> RH10 1BQ
> Place of registration           : England
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
>
> If you sign up for a new RT support contract before December 31, we'll take
> up to 20 percent off the price. This sale won't last long, so get in touch today. 
>     Email us at sales at bestpractical.com or call us at +1 617 812 0745.
>
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>   



More information about the rt-users mailing list