[rt-users] Custom fields for Queues

[Olaf Hamann]

This might be a configuration question. (RT 3.6.1)

After creating a custom field you have to assign it to any queue, 
otherwise it would not be seen there.

This assignment can be done individually queue by queue.

So I we have some CF created once and get used in all Queues, while 
other CFs (e.g.  Selectlist 'CPU' ) are created more than once with 
diffent values (one with 16bit-cpus  one with 32bit-cpus)

Then assigned in Queue support-16bit only the 16bit-CF

Does this touch your question? Or did'nt I understand your question.


Regards,
Olaf Hamann

Torsten Brumm | Kuehne + Nagel wrote:

> Thats something i asked for several time during the last 5 years ;-)
> 
> I would like to have it!
> 
> 
> On 14.02.2007 16:02 Uhr, "Joe Casadonte" <joe.casadonte at oracle.com> wrote:
> 
> 
>>Would this be easy to hack in?  I haven't touched the schema at all, so
>>I don't know what's involved....
> 
>