[rt-users] Email problems - Association with Queue

[Carlos Silva]

Yes, I can. But there is a think that I'm still missing... 

Let's suppose I create, via the web interface, a Queue named Queue1.

>From that moment, without any other config,  It's supposed for me to receive
in rt the emails sent to queue1 at rt.mydomain.com ???

It's not happening... 

Regards,
Carlos Silva





-----Mensagem original-----
De: Jan Korbel [mailto:jackc at teptin.net] 
Enviada: quinta-feira, 22 de Fevereiro de 2007 13:56
Para: Carlos Silva
Cc: rt-users at lists.bestpractical.com
Assunto: Re: [rt-users] Email problems - Association with Queue

You can create an email alias on mail server with destination address 
helpdesk at rt.mydomain.com or whatever you can.

J.

Carlos Silva wrote:
> 
> 
> Hi, I've followed the Wiki RHEL installguide,
> 
>  
> 
> http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide
> 
>  
> 
> But. there is one thing I want to do and don't understand how!
> 
>  
> 
> I have a server that's rt.mydomain.com, and other that is 
> mail.mydomain.com, that is the mail server of my domain.
> 
>  
> 
> I want that mail that is sent to helpdesk at mydomain.com 
> <mailto:helpdesk at mydomain.com> in server mail.mydomain.com to be linked 
> to the Helpdesk queue in rt.mydomain.com.
> 
>  
> 
> How do I configure this? It seems very simple, but yet, I don't know how 
> to do it in RT ...
> 
>  
> 
> Best Regards,
> 
> Carlos Bruno
> 
>  
> 
>  
> 
>  
> 
> 
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