[rt-users] Some scrip difficulties.

Robert Theisen trobert at redhat.com
Tue Jan 2 14:52:41 EST 2007



I am trying to form a scrip that will (on ticket creation) add a watcher 
to a ticket and then notify the original requestor and the newly added 
watcher with an "AutoReply".

I have tried to string multiple "On Creates" together but it seems that 
the scrip with the "User Defined" action (the one that adds the watcher) 
always gets executed after the notification scrips so the newly added 
watcher does not get a notification.   Is there a way to add a "Notify" 
or "Autoreply" action inside of a "User Defined" action?  Or is there a 
way to force the scrip with the "User Defined" action to be executed first?


Thank You
Robert



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