[rt-users] More about "Username"

John Arends jarends at uiuc.edu
Fri Jan 5 13:08:09 EST 2007


That would explain it. Can you think of a quick hack that would cause  
this to appear for all users?


On Jan 5, 2007, at 11:56 AM, Stephen Turner wrote:

>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
>> Of John Arends
>> Sent: Friday, January 05, 2007 12:46 PM
>> To: John Arends
>> Cc: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] More about "Username"
>>
>> Does anyone have any idea about this? The More About code is
>> located at
>> share/html/Tickets/Elements/ShowRequestor.
>>
>> In my test RT 3.6.1 instance, this showed up when viewing a
>> ticket, but
>> in my new 3.6.3 instance, it simply does not appear. Any
>> ideas why this
>> might be?
>>
>>>
>
> Up to 3.6.1, this box only shows for non-privileged requestors. (I  
> can't say
> if this has changed in 3.6.3 as I don't have that code yet.) Could  
> it be
> that you are working with privileged requestors now?
>
> Steve
>
> ----------------------------------------
> Stephen Turner
> Senior Programmer/Analyst - Client Support Services
> MIT Information Services and Technology (IS&T)



More information about the rt-users mailing list