[rt-users] Notify Requestor on Requestor change

Taan Lindemans taan at cryologic.com
Mon Jan 15 18:49:30 EST 2007


Helmuth Ramirez wrote:
> Thanks Taan,
>   Now for my ignorant question...the code below is to Notify AdminCC's
> when they get added to a ticket...what would I need to change to make it
> work to notify Requestors?
> 
> Sorry if its a dumb question.
> 
> Thanks
> Helmuth

change the Custom Condition from $watcherType eq 'AdminCc' to
$watcherType eq 'Requestor'

I haven't tested this but I think it should work.
Taan



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