[rt-users] RTIR database initialization problem

[Daniel Firvida]

Hi
	
I have a new installation of RTIR in ubuntu 6.10.

The installed versions are RT 3,4 with apache2 and postgresql and RTIR 1.1.5

The problem takes place when attempt to complete the RTIR
installation, concretely in point 5 of the instructions of
installation, the database initialization.

Up to here it had not had any problem following the instruciones of
wiki for the installation in ubuntu and the README file of RTIR

The problem is this:

root at ubuntu:/usr/src/rtir-1.1.5# make initdb
include /usr/src/rtir-1.1.5/inc/Module/Install.pm
include inc/Module/Install/RTx/Factory.pm
include inc/Module/Install/Base.pm
/usr/bin/perl -Ilib -I/usr/share/request-tracker3.4/lib
/usr/local/share/request-tracker3.4/rt-setup-database --action insert
--datadir etc --datafile etc/initialdata --dba rtuser
--prompt-for-dba-password
Can't open perl script
"/usr/local/share/request-tracker3.4/rt-setup-database": No such file
or directory
...returned with error: 512
make: *** [initdb] Error 2
root at ubuntu:/usr/src/rtir-1.1.5#

The file rt-setup-database, is in the system or at least another one
with the same name, but in another path

root at ubuntu:/usr/src/rtir-1.1.5# find / -name rt-setup-database
/var/lib/dpkg/alternatives/rt-setup-database
/etc/alternatives/rt-setup-database
/usr/sbin/rt-setup-database
root at ubuntu:/usr/src/rtir-1.1.5#

I do not know if they are the same file that i need

root at ubuntu:/usr/src/rtir-1.1.5# head /usr/sbin/rt-setup-database
#!/usr/bin/perl -w
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
#
# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
#                                          <jesse at bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
#
root at ubuntu:/usr/src/rtir-1.1.5#
	
If I try to execute the commando who gives error with this file of
manual form (without make initdb), the following error takes place

root at ubuntu:/usr/src/rtir-1.1.5# /usr/bin/perl -Ilib
-I/usr/share/request-tracker3.4/lib /usr/sbin/rt-setup-database
--action insert --datadir etc --datafile etc/initialdata --dba rtuser
--prompt-for-dba-password
"my" variable $id masks earlier declaration in same scope at
/usr/share/request-tracker3.4/lib/RT/CustomField_Overlay.pm line 879.
"my" variable $id masks earlier declaration in same scope at
/usr/share/request-tracker3.4/lib/RT/CustomField_Overlay.pm line 914.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at
/usr/local/share/request-tracker3.4/etc/IR/RTIR_Config.pm line 115.
In order to create or update your RT database,this script needs to
connect to your Pg instance on localhost as rtuser.
Please specify that user's database password below. If the user has no database
password, just press return.

Password:
root at ubuntu:/usr/src/rtir-1.1.5#

what happens? Because it gives these errors?
if I have a symbolic link was solved?
ln -s /usr/sbin/rt-setup-database
/usr/local/share/request-tracker3.4/rt-setup-database

A greeting