[rt-users] Cannot add content to RTFM

Bill Bill at explosivo.com
Thu Jan 18 12:55:58 EST 2007


I don't get any custom fields listed :(

I believe this is a new install...




On Thu, 18 Jan 2007 11:19:17 -0600
"Bob Goldstein" <bobg at uic.edu> wrote:

> 
> Is this an update or new install?
> 
> I had a similar problem with an upgrade. At least for me, a
> critical step was left out of the INSTALL instructions,
> but posted in a note here later:
> 
>     Login the RT web interface->
>     Config->RTFM->Custom Fields-><CUSTOM FIELD NAME>->Apply-> Select the classes
>     the customfield will apply to (the common is to select all) and then click Send
> 
> Basically, during the upgrade, somehow which custom field is associated with
> which class got broken, and had to be reestablished by hand.  (Well, when
> I did the above, it fixed my problem :-)
> 
>   bobg
> 
> 
> >
> >Hello all,
> >
> >I have not had any luck figuring this out...
> >
> >I have RT 3.6.1 and RTFM (2.2.0RC4) installed.  I have taken one user and adde
> >d in all the rights for both RT and for RTFM.
> >
> >It all looks good, except I can cannot see, or modify content, links or topics
> > in any article.  I get big orangish titles for those sections but no way to s
> >ee or edit.
> >
> >I've given all the rights - and have not found anything on this issue.
> >
> >Nothing in the apache error log either.
> >
> >Any tips?
> >
> >
> >
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